Got a question? You're in the right spot. Here's everything you need to know about buying, selling, and getting paid on Frippy. If you can't find your answer, we're only an email away.
Popular topics
- Buyer Cover: how every purchase you make is protected.
- Returns & Refunds: the full policy on returns, refunds and who pays the postage.
- Shipping: delivery, tracking, and how parcels move.
- Payments & Payouts: paying for items and getting paid for sales.
- Disputes & Returns: what to do if something isn't right.
- Seller Verification: why we verify sellers and how it works.
Still stuck?
No worries. Email our support team at hello@frippy.au and we'll get back to you as soon as we can.