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Selling

Sold! How to post your order

Sweet, it sold! Now it needs to get to the buyer.

Your label is ready

The buyer has already paid for postage, so there’s nothing to weigh or work out. We make the prepaid label. Print it, stick it on, drop it off.

Before your first label, you’ll be asked to verify your identity with Stripe. It’s a short step, and you only do it once. Seller Verification

Pack it well

Most clothes travel well in a soft mailer bag. Shoes, structured bags and coats are better off in a box. Fold the piece neatly and keep it dry.

Use the label we make rather than your own postage, so the tracking stays with the order.

Post it within 5 business days

You have 5 business days to post a sale, and weekends don’t count. If it isn’t posted in time, the order is cancelled and the buyer gets their money back, so post it as soon as you can.

Then you get paid

Once it’s posted, the buyer can follow the parcel. When they confirm it’s arrived, or 72 hours after the carrier marks it delivered, your money is released to your wallet. Here’s how getting paid works.

Questions? Help Centre